Announcement:
Wastewater Rate Adjustment
To continue providing reliable wastewater service and maintain a financially sustainable system, the City Council approved an adjustment to wastewater rates at the February 12, 2026 meeting.
The updated monthly rates are as follows:
Residential:
Lago Vista - Carlton: from $88.18 to $92.59
Jonestown - Northshore: from $78.00 to $84.24
These rates will go into effect on March 31, 2026.
For questions, please contact City Hall at 512-267-3243.
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Wastewater Service and Billing
The City of Jonestown currently provides wastewater service to properties in The Hollows only. If you wish to start service, please complete an Application for Wastewater Service and submit to the Utility office at the address below.
Bills are sent out monthly on the 1st and due by the 25th. Payments can be made in person, by mail, or online with credit card, electronic check or electronic fund transfer. Credit card and online payments will incur a small service charge.
Pay my Wastewater (SEWER) bill online - Note This is NOT for your Water Bill. Water is provided by Jonestown Water Supply Corporation
Mailing Address:
- City of Jonestown, Attn: Utility Billing, 18649 FM 1431, Suite 4A, Jonestown, TX, 78645
- Questions: Contact Elizabeth at 512-267-3243 (option6), or emyers@jonestowntx.gov
Wastewater System
For emergencies, please contact:
- James McCrory - 737-267-1042
- Cole Johnson - 512-797-5194