Residential Garbage & Recycling Services are provided by Waste Connections.
Frequently Asked Questions
- What’s My Trash and Recycle Pickup Day?
- Customer Service (General Inquiry, Missed Pickup, Start / Stop Service & More)
- Residential Garbage Service Rules
- 2025 Trash & Recycling Collection Calendar (PDF)
Waste Connections Contact Information
- Phone: 844-708-7274
- Email: austin_CS@WasteConnections.com
- Web: https://www.wasteconnections.com/austin/residential-services
2025 City of Jonestown Trash & Recycle Collection Calendar
Annual Curbside Cleanup Event
2025 Event occurred June 21, 2025
2026 Curbside Cleanup Date TBD
Notice: Uncollected Brush from Curbside Cleanup Day
- We appreciate everyone who participated in the 2025 Curbside Cleanup Day this past Saturday. However, we’ve noticed several brush piles placed at the curb that were not collected during the event.
- We’d like to kindly remind residents that loose brush and yard debris were not accepted as part of the Cleanup Day guidelines.
- The event was limited to bulky household items only, and only small, securely tied brush bundles (under 4 ft. in length, 4 inches in diameter, and no more than 40 lbs) were eligible for pickup.
- Unfortunately, any piles that did not meet these requirements could not be collected and are now the responsibility of the property owner to remove or arrange for proper disposal.
Think Your Curbside Pickup Was Missed?
If you believe your items were missed during the recent Curbside Cleanup Day, please contact Waste Connections directly. They’ll be happy to help investigate and provide guidance.
WasteConnections
Phone: 844-708-7274
Email: austin_CS@WasteConnections.com
Web: wasteconnections.com/austin/residential-services