Police Department


Area emergency services are listed below. For non-emergent inquiries or questions, call the numbers below. If you have an emergency, DIAL 9-1-1.

Jonestown Police Department

Jonestown PD crest

Contact Information

  • Emergency Phone: DIAL 9-1-1
  • Non-Emergency Dispatch: 512-974-0845, Option3
  • Main Office Phone: 512-267-7007
  • Admin Fax: 512-267-3369
  • Email: policeinfo@jonestowntx.gov


Police Administration:

Paul Taylor - Chief of Police

Tommy Headrick - Commander

Alma Farries - Command Staff Support

Criminal Investigations:

Andy Sheehan - Detective Sergeant


Glenn Roberts - Patrol Sergeant

Forms and Fees

Compliments & Complaints

Outstanding service is paramount to our department. Whether your contact with our Officers or Employees was outstanding or caused you concern, we would like to hear from you.

Please email afarries@jonestown.org to inform us of your compliment or complete a complaint form and return it to the Jonestown Police Department.


  • Alarm Fees (residential) Due Annually: $35.00

  • Alarm Fees (commercial) Due Annually: $75.00

  • Fingerprinting Fee: $10.00

  • Accident Reports: $6.00

  • Offense Reports: $0.10

  • Payment Options: We accept online payments for; AccidentReports/AlarmFees both Residential/Commercial

    • Cash
    • Credit Card 3% charge with a minimum of $3.00

NOW HIRING POLICE OFFICERS! To apply fill out the City’s Employment Application

Police & Community Partnership

Police sponsored events & programs taking place in our community.

HELP US KEEP YOU SAFE! Learn why your house should be clearly marked

Participation in the voluntary Digital Neighborhood Watch program does not grant the Police Department direct remote access to any cameras on private property, but instead residents may voluntarily add their name to a list to be kept on file so the police know who to contact if a crime takes place in an area to see if footage is available. Please fill out the following information to join the Jonestown Police Department’s Digital Neighborhood Watch Program. Information provided will be for official use only. Date of birth is required so we can verify your identity in our system. Your personal information will remain confidential and not be distributed except as required by law or court order.

Emergency Management

There are actions that should be taken before, during and after an event. The City of Jonestown is working hard to identify the hazards that could happen in our area and plan for the unique actions for each. State & county emergency management offices can help identify the hazards in our area and outline the state and county plans and recommendations for each.

Please take time and visit the following links to this important information and share the hazard-specific information with family members and include pertinent materials in your family disaster plan.

City, County, State & National Emergency Management Information

Preparing for a Disaster

Emergency management also involves being prepared for disasters. Be informed, plan ahead, and be ready to take action. The websites below will help you get started in making your own plan and putting together a disaster kit for yourself and your family.

Planning ahead for disasters - Ready.gov

Make a plan, build a kit, get informed - Texasprepares.org

Sign-up for Emergency Alerts

  • Sign up for your local emergency alerts today! Be notified by your local emergency response team in the event of emergency situations or critical community alerts. Examples include: evacuation notices, bio-terrorism alerts, boil water notices, and missing child reports.
  • Sign up for County Burn Ban Status notifications. Receive a text from the Travis County Fire Marshal’s office when the burn ban status changes. A message will only be sent out when the burn ban has been lifted or a new ban put in place.
  • Sign up for LCRA FONS notifications. The LCRA Flood Operations Notification Service (LCRA FONS) notifies subscribers of flood operations at dams along the Highland Lakes by email, text and/or a recorded phone call. This is a free service.

Travis County ESD #1 Fire Department

Head over to Travis County ESD 1 Website for more!

Contact Information

  • Office Phone: 512-267-0080
  • Fire Dept. Phone: 512-267-3586
  • Fax: 512-267-2105
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